TOOLS & UTILITIES

Below are some tools you might need at some point for troubleshooting or simply to replace files that you might have lost due to reformatting your voice recorder. Please note that you need to refer to your PDF guide to use these. If you are not sure, please contact us to get further instructions.

Tools and Utilities:

  1. Time Stamping Utility: SetTime (can only be used on Windows computers) for USB voice recorder models like VAR1, VAR2, JVR31 and JVR32. Please download it here. It needs to be copied onto the root of your drive. For example, if your voice recorder is Drive E: on your computer, the SetTime folder should be: E:\SetTime.
  2. Firmware flash tool: This is the tool you need for flashing the memory on various voice recorder models. This is used for models like: VAR1, VAR2, JVR31 and JVR32. Please download it here.

Firmware for voice recorders by model

VAR1
JVR31
JVR32
VAR2

JIGMO Model Comparison Chart

MODEL NUMBERCAPACITYRECORDING BITRATEAUDIO STORAGEEXPANDABLEBATTERY LASTSBATTERY INDICATORDISPLAY SCREENSPEAKEREAR
PHONES
MP3 PLAYER
VAR18GB384kbps48 hoursNo7-10 hours1 LED (does not indicate full charge)NoNoNoNo
VAR28GB512kbps36 hoursNo10-14 hours4 LEDS (each LED represents upto 25% charge)NoNoNoNo
JVR-318GB1536kbps down to 32kbps (adjustable)12 – 580hours (1536kbps-32kbps)No13-16 hoursYes, icon on screenYesYesYesYes
JVR-328GB384kbps down to 32kbps (adjustable)48-580hours (without additional TF card) – depending on chosen bitrateYes, upto 32GB microSD/TF card180 hoursYes, icon on screenYesYesYesYes